I had to reinstall Android on my phone and thus also Google Authenticator. When I enter the master security code the Authenticator app says “illegal key” or something. I tried Authy and it also says the code is wrong.
When I try to log in to the web wallet it also says that the master security code is wrong. Also when I try to disable 2FA.
I’m always very careful and had written it down various times. I can’t imagine having written it down incorrectly but it seems I did.
Can you guys please tell me if there are other options to get access to my web wallet again?
UPDATE: I just found the private keys and master security code as copied and pasted from when I started the web wallet… The strange thing… the master security code I typed in again and again in Authenticator and the SmartCash web wallet disable 2FA feature is CORRECT…
How should I proceed? I rather not move my smartcash from the webwallet. I just want to leave it there and stake. I just want to be able to log in again.