Can’t send smartcash from coinbene to Atomic Wallet


#1

Hello, team.
I have been waiting for the end of the transaction for 7 hours for my Txid
https://explorer.smartcash.cc/tx/9ea56c32******* and there is “494 CONFIRMATIONS” and it still in progress. Why?

Do I need to confirm it somewhere else too or to activate wallet? I did two transaction to my wallet.


#2

Hello!

If the transaction has confirmation, then you don’t need to do anything. What is the status of the withdrawal on the exchange?

Are you using the latest version of the Atomic wallet?


#3

Hi, Lena. Status is “Processing” on the coinbene.com(exchange). I have last version of the Atomic wallet. But transaction still in progress it has “773 CONFIRMATIONS” and took 11 hour, is it normal? How long it can be?