My smart vault has been locked


You can config the time delay for withdraw as bellow

You have to wait Time Duration before can send SMART from smartcash vault


About locket address on web wallet please read more here


Also please note after setup SmartVault
You will have to approve each withdrawal from the email account ( email address related with your web wallet account )


Time set is 48 hours but r it locks for a long time ago


Did you check your email and confirm the transactions?


I do not remember! May be. but i don’t find any email from smart


check Spam folder sometime email go to that folder


I checked there is any email


Is it possible to be e-mailed again?


Try to Withdraw again, system will re send email again


I can’t. my coin is locked. I can not doing any work


Please capture video step by step when you working in your web wallet account and share with me


How can i send mp4 format? Site don’t support



As i talk before please use web wallet on browser ( example Chrome, Brave, …)

The old wallet sometime did not work as expect


  1. Login to
  2. Click SmartVault on the left menu ( layout on PC/Mac)
  3. Click Withdraw
  4. Check email to confirm ( double check on spam folder in case you did not see )


Thanks for your support


Excuse me
I didn’t get reward yet
How can i get rewards?


show me what your smartcash address did you did not receive smartreward