My smart vault has been locked


#8

About locket address on web wallet please read more here https://coinlance.com/2020/01/27/whats-amazing-about-smartcashs-time-locked-transactions-feature/


#9

Also please note after setup SmartVault
You will have to approve each withdrawal from the email account ( email address related with your web wallet account )


#10


Time set is 48 hours but r it locks for a long time ago


#11

Did you check your email and confirm the transactions?


#12

I do not remember! May be. but i don’t find any email from smart


#13

check Spam folder sometime email go to that folder


#14

I checked there is any email


#15

Is it possible to be e-mailed again?


#16

Try to Withdraw again, system will re send email again


#17

I can’t. my coin is locked. I can not doing any work


#18

Please capture video step by step when you working in your web wallet account and share with me


#19

How can i send mp4 format? Site don’t support


#20


#21

As i talk before please use web wallet on browser ( example Chrome, Brave, …) https://wallet.smartcash.cc/

The old wallet sometime did not work as expect


#22


#23
  1. Login to https://wallet.smartcash.cc/
  2. Click SmartVault on the left menu ( layout on PC/Mac)
  3. Click Withdraw
  4. Check email to confirm ( double check on spam folder in case you did not see )

#24

Thanks for your support


#25

Excuse me
I didn’t get reward yet
How can i get rewards?


#26

show me what your smartcash address did you did not receive smartreward


#27

My smart reward address is empty
I want to know haw can i get rewards