My smart vault has been locked


#3

Tnx for your response
I try but my coin is locked and i can’t send them


#4

You can unlock your vault with your password, your Master Security Key


#5

I can enter to my wallet but only smartcadh vault is locked orhers not and i can’t unlock it


#6

I have a locked address. Hiow can i unloked it or send coin to other unlock address?


#7

1
You can config the time delay for withdraw as bellow


You have to wait Time Duration before can send SMART from smartcash vault


#8

About locket address on web wallet please read more here https://coinlance.com/2020/01/27/whats-amazing-about-smartcashs-time-locked-transactions-feature/


#9

Also please note after setup SmartVault
You will have to approve each withdrawal from the email account ( email address related with your web wallet account )


#10


Time set is 48 hours but r it locks for a long time ago


#11

Did you check your email and confirm the transactions?


#12

I do not remember! May be. but i don’t find any email from smart


#13

check Spam folder sometime email go to that folder


#14

I checked there is any email


#15

Is it possible to be e-mailed again?


#16

Try to Withdraw again, system will re send email again


#17

I can’t. my coin is locked. I can not doing any work


#18

Please capture video step by step when you working in your web wallet account and share with me


#19

How can i send mp4 format? Site don’t support


#20


#21

As i talk before please use web wallet on browser ( example Chrome, Brave, …) https://wallet.smartcash.cc/

The old wallet sometime did not work as expect


#22