Web Wallet not working - Can not send coins


#1

Hi!

In web wallet I cannot send my coins to reward address, when I trying it shows:

Error: Transaction could not be complete, maybe try with a smaller amount

Please help, this is last day to do it to get the reward…

I haven’t understood how to attach screenshot.


#2

I have a lot of coins, but even 1 coin cannot be sent! :frowning:


#3


#4

Did you import smartcash from desktop to web wallet or mine to this smartcash address?
In the case that you have too many input ( ~> 50) you need consolidate it first

Thanks


#5

If you need further help to consolidate it please join discord at http://discord.smartcash.cc/ there is a web wallet channel


#6

Yeah, I have mined it.
How to consolidate?


#7

Do you have desktop wallet? i only known how to do it in desktop wallet

  1. Export your private-key from web wallet and import to desktop wallet
    https://smartcash.freshdesk.com/support/solutions/articles/35000027148-how-to-import-privatekey-from-webwallet-to-windows-wallet-and-viceversa

  2. consolidate
    https://smartcash.freshdesk.com/support/solutions/articles/35000027156-how-to-consolidate-your-smartcash-so-you-can-activate-smartrewards-correctly-


#8

Thank you for help!

Sorry, I faced some problems with this part:


Point is there no private key in a file exported from WebWallet, so what to place instead yourPrivateKeyInWalletImportFormat?
image
When I tryed to input address, it shows:

Oh, seems that I’m missing this reward :(((


#9

You should go to Discord for quick response. Private key are string start with “V” character